Bank Fees & Charges

Dispute unauthorized bank fees, overdraft charges, credit card fees, and unfair banking practices. File CFPB complaints and get free dispute letter templates.

Create your bank fees & charges dispute letter

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What is a bank fee dispute?

A bank fee dispute is a formal challenge to charges applied to your bank or credit card account that you believe are unauthorized, excessive, or applied in error. The Consumer Financial Protection Bureau (CFPB) and federal banking regulators provide oversight and complaint resolution.

Common bank fee disputes

Overdraft fees
excessive or improperly applied overdraft charges
Monthly maintenance fees
fees charged despite meeting waiver requirements
ATM fees
unauthorized or double-charged ATM fees
Credit card annual fees
fees charged after cancellation
Late payment fees
fees applied when payment was on time
Unauthorized transactions
charges you did not authorize
Your legal rights

Under the Electronic Fund Transfer Act, you have the right to dispute unauthorized electronic transactions within 60 days. The Fair Credit Billing Act protects credit card users. Federal law limits your liability for unauthorized debit card transactions if reported promptly.

Steps to dispute bank fees

  1. 1
    Call your bank and request fee reversal
    this often works for first-time disputes
  2. 2
    Send a formal written dispute letter
  3. 3
    File a complaint with the CFPB at consumerfinance.gov/complaint
  4. 4
    Contact your state banking regulator
  5. 5
    Consider the OCC (for national banks) or Federal Reserve (for state member banks)

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