Subscription Cancellations
Cancel unwanted subscriptions, dispute unauthorized renewal charges, and get refunds from streaming services, gyms, and SaaS platforms. Free cancellation dispute letter templates.
Create your subscription cancellations dispute letter
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What is a subscription cancellation dispute?
Subscription cancellation disputes arise when companies continue charging after cancellation, make cancellation unreasonably difficult, or charge for renewals without clear consent. The FTC’s “Click to Cancel” rule and state consumer protection laws provide increasing protections.
Common subscription disputes
The FTC Negative Option Rule requires clear disclosure of subscription terms. The FTC’s “Click to Cancel” rule (2024) requires companies to make cancellation as easy as signup. Many states have additional auto-renewal laws requiring advance notice before renewal.
Steps to dispute a subscription charge
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Send a written cancellation notice via email and certified mail
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Screenshot confirmation of cancellation
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Dispute the charge with your credit card company (chargeback)
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File a complaint with the FTC at reportfraud.ftc.gov
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Contact your state Attorney General’s consumer protection office
Subscription Cancellations in Maryland
Managing and canceling subscriptions in Maryland can sometimes be a challenge, especially with recurring charges and complex cancellation processes. Many consumers face issues with unwanted renewals, difficulty finding cancellation options, or unexpected fees. Understanding your rights and the regulations governing subscription services in Maryland is crucial. State and federal laws provide protections to ensure fair practices and straightforward cancellation procedures.
Maryland consumers are protected by laws addressing automatic renewals. Senate Bill 49 (2025) requires businesses offering automatic renewals to provide clear cancellation methods. Furthermore, the Federal Trade Commission (FTC) has implemented a "Click-to-Cancel" rule, which the Maryland Attorney General has actively promoted. This rule, effective in 2025, mandates that companies provide a simple online mechanism for consumers to cancel recurring subscriptions. These regulations aim to prevent "subscription traps" and ensure transparency for Maryland residents.
If you encounter difficulties canceling a subscription in Maryland, the Maryland Attorney General’s Consumer Protection Division is the primary resource for assistance. You can file a complaint through their online portal at [oag.maryland.gov/i-need-to/Pages/business-complaints.aspx](https://oag.maryland.gov/i-need-to/Pages/business-complaints.aspx). The Attorney General’s office provides mediation services to help resolve disputes with businesses. While there isn't a specific phone number solely for subscription cancellations, the general consumer protection line can guide you through the process.
To effectively cancel a subscription in Maryland, follow a four-step process: first, review the terms and conditions of your subscription for cancellation policies; second, attempt to cancel directly through the company’s provided method, preferably online; third, if unsuccessful, document all attempts and file a complaint with the Maryland Attorney General’s Consumer Protection Division; and fourth, consider contacting your bank or credit card company to dispute recurring charges. Most issues are resolved within 30 to 60 days. Use the petition generator above to create a cancellation letter in under two minutes.