Subscription Cancellations
Cancel unwanted subscriptions, dispute unauthorized renewal charges, and get refunds from streaming services, gyms, and SaaS platforms. Free cancellation dispute letter templates.
Create your subscription cancellations dispute letter
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What is a subscription cancellation dispute?
Subscription cancellation disputes arise when companies continue charging after cancellation, make cancellation unreasonably difficult, or charge for renewals without clear consent. The FTC’s “Click to Cancel” rule and state consumer protection laws provide increasing protections.
Common subscription disputes
The FTC Negative Option Rule requires clear disclosure of subscription terms. The FTC’s “Click to Cancel” rule (2024) requires companies to make cancellation as easy as signup. Many states have additional auto-renewal laws requiring advance notice before renewal.
Steps to dispute a subscription charge
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Send a written cancellation notice via email and certified mail
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Screenshot confirmation of cancellation
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Dispute the charge with your credit card company (chargeback)
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File a complaint with the FTC at reportfraud.ftc.gov
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Contact your state Attorney General’s consumer protection office
Subscription Cancellations in New Mexico
Dealing with unwanted or difficult-to-cancel subscriptions can be a common frustration for consumers in New Mexico. Whether it's an online service, a gym membership, or a recurring delivery, understanding your rights regarding subscription cancellations is crucial. New Mexico law provides protections against deceptive practices and ensures that consumers have clear avenues to terminate agreements. This guide will help you navigate the process of canceling subscriptions in New Mexico effectively.
New Mexico’s consumer protection laws, particularly the Unfair Practices Act (NMSA § 57-12-1 et seq.), govern how businesses must handle subscriptions and cancellations. While there isn't a single specific "subscription cancellation law," N.M. Admin. Code § 12.2.11.8 outlines requirements for contract terminations without additional cost or penalty. Recent legislative discussions, such as those surrounding Senate Bill 152 (SB 152) in the 2026 regular session, have focused on telecommunications services, which often involve subscriptions, highlighting ongoing efforts to protect consumers in New Mexico. Federal regulations, like the FTC’s cooling-off period for certain sales, also offer additional protections.
If you encounter difficulties canceling a subscription in New Mexico, several agencies can provide assistance. The New Mexico Attorney General’s Office, Consumer Affairs Division, is a key resource for addressing unfair business practices. You can submit a complaint online via their Electronic Complaint and Tip Submission system at secure.nmdoj.gov/ecs or call their office at (505) 490-4060. The New Mexico Regulation and Licensing Department (RLD) also offers consumer protection resources and information. These agencies are committed to safeguarding New Mexico consumers from deceptive subscription practices.
To cancel a subscription in New Mexico, first review the terms and conditions of your agreement for cancellation policies. Next, send a clear, written cancellation request to the service provider, keeping a record of your communication. If the provider fails to honor your request, gather all documentation and file a complaint with the New Mexico Attorney General’s Office. Most issues are resolved within 30 to 60 days. Use the petition generator above to create a formal cancellation letter in under two minutes.