Subscription Cancellations

Cancel unwanted subscriptions, dispute unauthorized renewal charges, and get refunds from streaming services, gyms, and SaaS platforms. Free cancellation dispute letter templates.

Create your subscription cancellations dispute letter

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What is a subscription cancellation dispute?

Subscription cancellation disputes arise when companies continue charging after cancellation, make cancellation unreasonably difficult, or charge for renewals without clear consent. The FTC’s “Click to Cancel” rule and state consumer protection laws provide increasing protections.

Common subscription disputes

Unauthorized renewal
charged after cancellation or without clear consent
Difficult cancellation
companies making it hard to cancel (“dark patterns”)
Free trial to paid conversion
charged without adequate notice
Gym membership disputes
inability to cancel due to contract terms
Annual renewal charges
large yearly charge without reminder
Zombie subscriptions
charges continuing after account supposedly closed
Your legal rights

The FTC Negative Option Rule requires clear disclosure of subscription terms. The FTC’s “Click to Cancel” rule (2024) requires companies to make cancellation as easy as signup. Many states have additional auto-renewal laws requiring advance notice before renewal.

Steps to dispute a subscription charge

  1. 1
    Send a written cancellation notice via email and certified mail
  2. 2
    Screenshot confirmation of cancellation
  3. 3
    Dispute the charge with your credit card company (chargeback)
  4. 4
    File a complaint with the FTC at reportfraud.ftc.gov
  5. 5
    Contact your state Attorney General’s consumer protection office

Subscription Cancellations in New Hampshire

Unwanted auto-renewals, unexpected charges, or difficulty canceling a service can be frustrating experiences in New Hampshire. Consumers often face challenges when trying to end subscriptions, leading to ongoing payments for unused services. Understanding your rights under New Hampshire law is crucial to navigating these situations effectively. The state provides legal protections to ensure fair practices, offering clear pathways to dispute and cancel subscriptions without undue hassle.

New Hampshire’s consumer protections for subscription cancellations are primarily found within the New Hampshire Revised Statutes (RSA). Specifically, RSA Section 358-J:2 (2025) addresses entitled refunds, mandating that refunds be delivered within 10 days after notice of cancellation. For health club memberships, RSA 358-I:3 (2025) allows purchasers to cancel within three business days. Recent regulatory efforts, such as the FTC’s "click-to-cancel" rule (October 16, 2024), and stricter state-level "Click-to-Cancel" rules (September 10, 2025), aim to simplify cancellation processes. The New Hampshire Consumer Protection Act (RSA 358-A) also provides a broad framework against unfair and deceptive business practices, including those related to subscription services.

The New Hampshire Attorney General’s Consumer Protection and Antitrust Bureau is the primary state agency for addressing subscription cancellation issues. You can contact their Consumer Protection Hotline at 1-888-468-4454 or (603) 271-3641. Complaints can be filed directly with the Bureau, located at 33 Capitol Street, Concord, New Hampshire 03301, or through their website at https://www.doj.nh.gov/citizens/consumer-protection-antitrust-bureau. While there isn't a direct federal alternative for state-specific subscription issues, the Federal Trade Commission (FTC) also plays a role in regulating unfair business practices nationwide, including those related to subscription services.

To cancel a subscription in New Hampshire, first review your contract terms and contact the company directly, clearly stating your intent to cancel. Document all communications, including dates, times, and names of representatives. If the company fails to comply with state laws, escalate your complaint to the New Hampshire Attorney General’s Consumer Protection and Antitrust Bureau. Most disputes are resolved within 10 to 30 days, depending on the company’s responsiveness and the complexity of the issue. Use the petition generator above to create a cancellation letter in under two minutes.

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